Frequently Asked Questions
Below you will find answers to your most common questions about Medicare, Medicaid and services Bedard offers.

Can I have my prescription delivered to my workplace?
Yes, we offer free delivery anywhere in the Lewiston-Auburn area.


How do I transfer my prescriptions from one pharmacy to another?
First, call us or come in with your information. We will then either have your doctor fax us your prescriptions or we will call your current pharmacy and transfer your prescriptions by phone. Always make sure you give us enough time to contact the doctor's office or the pharmacy.


Should I call the pharmacy to let them know I need my medication refilled?
Yes. Calling the pharmacy ahead of time ensures that your prescription will be ready when you arrive and eliminates any waiting time for you.


Do I need to call the pharmacy to have a prescription filled, or is it enough to have my doctor call in my prescription?
We will not fill a prescription called in by your doctor unless you call to tell us you will be picking it up.


Will you bill my insurance company?
Yes, we bill most insurance providers.


What insurance plans do you accept?
Bedard Pharmacy & Medical Supplies accepts many major insurance plans.
Please call our billing department at (207)333-3270, or send an email to customer.service@bedardhealthcare.com for more information.


Do I need a prescription for medical equipment?
You need a prescription only if we are to bill your insurance company.


What hours are you open?
The Bedard Pharmacy is open Monday-Friday 9:00 a.m. to 6:00 p.m.,
Saturday 9:00 a.m. to 1:00 p.m., and Sunday 9:00 a.m. to 1:00 p.m.
Bedard Medical is open Monday-Friday 8:30 a.m. to 5:30 p.m. and Saturday
9:00 a.m. to 1:00 p.m.


Do you accept Medicare?
Like many people, you may have questions about Medicare's Prescription Drug coverage. Anyone with Medicare is eligible for this coverage which offers the following features:
  • Provides insurance coverage for prescription drugs
  • Pays for both brand name and generic drugs
  • Offers a choice of plans from private insurers. As with other types of insurance, your monthly premium and out-of-pocket costs may vary with different plans
It's important to find the plan that works best for you.
You should check to see:
  • If your prescription drugs are covered in the new plans
  • Which pharmacies the drug plans in your area use
  • If the monthly fees work for you
For advice on which plan to choose, call one of the following numbers:

If you have Medicare ONLY, call 1-877-ELDERS-1 (1-877-353-3771) or 1-800-750-5353 (voice & TTY).This is a voluntary program so you can choose not to enroll.

If you have Medicare AND MaineCare, DEL or MainRX Plus, call 1-866-RX-MAINE (1-866-796-2463) or TTY 1-800-423-4331. In this case, you need to choose a plan or Medicare will assign one to you. You can change to a different plan at any time.

Please let us know if you have any questions. At Bedard, we're always happy to help.

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